In the V3 foundation exam, there was always a question designed to check the understanding of the difference between process and function. PMP exam is about general project management knowledge while ITIL is about information technology service management (i.
ITIL is aligned with various international quality standards including ISO/IEC 20000 (IT Service Management Code of Practice) and has been adopted by thousands of organisations worldwide, such as NASA. ITIL enables you to fully benefit from proven best practices in IT and is relevant to anyone involved in the delivery or support of IT services. ITIL Strategist Direct Plan & Improve: This is the same module as offered in the MP certification, covering the necessary skills to create a "learning and improving" IT organization.